Privacy Policy

POLICY PRIVACY - INFORMATION AND CONSENT TO THE PROCESSING OF PERSONAL DATA

MAXCOM LEATHER ITALIA SRL, with registered office in Brendola, via Luigi Einaudi 22 C (Vicenza), as Data Controller wants to inform with this document, pursuant to the applicable national legislation and the European Privacy Regulation n. 679/2016 ("GDPR"), how your personal data will be processed as a result of your registration or access to this site.

By registering you transmit or share with our company the data necessary to provide the service or to answer your questions.
Below we will indicate which personal data concerning you we use, the reason why we collect your data and what is the legal justification for the processing of such data. We will also tell you how the data is used and whether it is mandatory or optional. We will indicate the period of time after which the data will no longer be stored, which subjects will have access to your data and to whom we may communicate them and where these subjects are located.
The privacy legislation provides that you, the interested party, have rights, which will be indicated to you.

1. Type and Source of the data: Your personal or company data or your organization data, as well as the data of any third party recipients of the products you purchased, were provided by you during the registration (or the release of data aimed at sending the contact email), to our site for the transmission of your purchase orders, or of your requests. These are non-sensitive data such as:

o Personal data (name, surname, personal address)
o Contact details (email address, telephone)
o Tax data (tax code and VAT number, billing company name)
o Information on your purchases from us
o Information necessary for the fulfillment of the commercial relationship between the writer and your person or the company you represent

2. Navigation data: For purposes of IT security and results monitoring, the site management system can acquire data, recorded in special logs, such as for example. the IP address of the computer, times and days of access to the site, the pages of the site on which you navigated the Uniform Resource Identifier addresses and other parameters concerning the operating system and the IT environment of the site visitor. Data can also be collected through cookies and metadata that represent your interests such as the contents viewed, the services used, the connection period, the traffic data, the navigation data on sites and social profiles. These data are e.g. the IP address or domain names of the computers used by users who connect to the site and the data that identify your position while browsing and collected through the IP Address and Country Code.
For more information, see section 16. Cookie Policy.

3. Purpose of the processing: the above data are collected, recorded, reordered, stored and used for activities functional to the stipulation and execution of the contractual supply relationship with you in place, or in the course of negotiation, including the activities to be. We are prepared for the contact, acquisition, management and fulfillment of orders, formalization, management and control of the relationship with our customers, as well as to comply with the administrative, legal or tax obligations and obligations inherent your purchases. More specifically, the above data will be processed by the data controller, for:
◦ acquire pre-contractual data and information (preparation and communication of offers, preparation of documents also with third parties, solvency checks)
◦ manage the normal contractual relationship for the supply of goods to you, or to your company or entity
◦ manage and control risks, prevent possible fraud, defaults.
◦ carry out the management of payments and collections
◦ prevent and manage possible disputes, carry out credit assignments, take legal action in case of need
◦ manage accounting, administration, financial flows and treasury
◦ manage the administrative, accounting, civil and fiscal obligations
◦ prepare and present civil and fiscal declarations and documents required by EU laws, regulations, standards and directives
◦ manage the warehouse, logistics and handling of goods
◦ send technical, informative and updating documentary material relating to the subject of sales or the provision of services
◦ carry out a customer satisfaction check, also by sending questionnaires and evaluation forms.
Furthermore, with your consent, your data will be processed to send you advertising material, promotions, special offers, gifts and services, profiling purposes, to analyze, even automatically, your preferences and your interests.

4. Processing methods: the above treatments can be carried out both by paper means and by automated means and tools, located in Italy or in the EU area, at the Data Controller, or at the Group Head company or at another group company.

5. Sensitive data: none of your data in our possession can be traced back to the definitions of "sensitive data" or "judicial data" as identified by the sector legislation

6. Nature of the provision: the provision of some data necessary for the management of the contractual relationship can be considered optional, while the provision of the data necessary to comply with the obligations and administrative, legal or tax obligations relating to your purchases is mandatory. Therefore, a refusal to provide those will prevent the fulfillment of your orders.

7. Data retention time: the data controller keeps and uses your personal data for no more than 10 years from the conclusion of the contractual relationship following the sending of the order or registration for tax purposes and related to the prescription for the purposes of marketing and profiling.

8. Right to withdraw: You have the right to withdraw consent to the processing of your data that you provided at the time of registration at any time. The withdrawal of consent does not affect the lawfulness of the treatment based on consent before the revocation. The withdrawal of consent does not affect the processing of data carried out in execution of a contract (e.g. orders sent) and the data will be processed for the 10-year period identified above.

9. Scope of communication and dissemination of data: the personal data referred to in point 1 will not be disclosed, or will not be disclosed to indeterminate subjects, in any possible form, including that of making them available for consultation. Instead, they may be communicated to our employees and internal collaborators of the company, to our consultants. In particular, as a consequence of the structure of our Group, the data referred to in point 1 may be communicated to other associated companies, or subsidiaries, or in any case belonging to the same Group, and to the Group Head which exercises the control function and to supervise the Group information system. They may also be communicated to subjects entitled to access them by virtue of legal provisions, regulations, community regulations and, within the strictly necessary limits, or to subjects who must provide us with goods and / or perform services or services on our behalf needed for purposes related to the execution of contractual relationships with you in place or for the establishment of new contractual relationships. In particular, they may be communicated to the following subjects:
◦ Studio Ripa and Partners, Via San Giovanni bosco 17, Porto Sant’Elpidio (FM) - fiscal matters
◦ Società E-side srl – informatic and systems matters
◦ Poste Italiane S.p.A. and couriers in general such as Tnt Global Express S.p.a., DHL S.p.a., Bartolini, GLS Executive, SDA Express Courier S.p.A, United Parcel Service (UPS), FedEx;
◦ Credit or fiscal management professionals or companies;
◦ Marketing and communication companies for production of dedicated marketing material and campaigns;
◦ Credit Card issuers (such as MasterCard or Visa);
etc.

In particular, they may be communicated to subjects who, again for purposes related to the execution of contractual relationships with you in place or for the establishment of new contractual relationships, must provide us with goods and / or perform marketing or commercial information or services on our behalf.

10. Subjects who carry out the treatments: our employees and our internal collaborators have been appointed "processors" on the basis of the roles and job duties performed. The other Group companies that may process the data operate as external data processors. Therefore, they have the right to know and process the data you transmit to us, within the limits of their competences and in accordance with the instructions given by the "Data Controller".

11. Transfer abroad: your personal data, in the absence of further specific determinations, may be transferred exclusively to company located in European Union countries, for the purposes indicated above.

12. Data controller and contact data - Rights of the interested party: at any time you, your company or your organization, can exercise the rights provided for by the Italian and European privacy legislation such as:
o access your personal data to confirm the treatment, request that it be made available, know its use, obtain its cancellation, correction, modification, updating, integration, or oppose the treatment
o ask what the purposes and methods of the processing are, who the owner is and who is responsible for the treatment and to which subjects the data can be communicated or which subjects can access it.
o obtain information on the retention time of your data and the reason
o have information about automated decision-making processes such as profiling and the logics used and what the consequences of these processes and logics are for you.

If your data are processed unlawfully, no longer necessary for the purpose for which they were collected, or if you have revoked your consent or have objected to the processing (and there are no other reasons for us to continue processing your data) you can request the cancellation, blocking or transformation into anonymous form.
You can receive, if the processing of your data is carried out by automatic means, in a readable and commonly used format, your personal data that you have provided us, to transmit it to another Data Controller or if possible from a technical point of view, you can obtain direct transmission from us as owners, to another Owner indicated by you.
European legislation also provides for the right to object at any time in whole or in part for legitimate reasons connected to your particular situation, to the processing of your personal data; in any case, you can object to the processing of personal data concerning you for marketing or profiling purposes such as in the case of sending advertising materials or commercial communication, through the use of automated systems.
In the event that you exercise one of these rights, the owner will communicate it to the subjects to whom your data have been communicated, unless it proves impossible or involves a use of means manifestly disproportionate to your right.
The subject to which to exercise the above rights is MAXCOM LEATHER ITALIA SRL by writing to the following email address: info@maxcom-leather.net.
The owner has access to the data relating to your account in order to be able to keep this information up to date and aligned with the personal data present in the IT system. To speed up your purchase process, some data relating to your registration may therefore be periodically modified (e.g. province: TURIN >>> transformed into TO)

For data treatments referred to in this statement, you have the right to file a complaint with the Guarantor for the Protection of Personal Data (www.garanteprivacy.it).

13. Information for those who send a request for information or a quote: in accordance with current Italian and European legislation, we inform you that the data you have entered in this form will be processed on paper and on a computer to process your request and entered in our archive. for the subsequent sending of proposals, offers and commercial information and possibly of our catalog. The data marked with an asterisk are necessary for the purposes indicated in the single request for consent. Failure to provide these data may compromise or make it impossible to process your request. For the exercise of the rights provided by art. 7 d.lg. 196/2003 can write to: info@maxcom-leather.net.

14. Site surfing policy - General information: this WEB site is controlled and managed by our company MAXCOM LEATHER ITALIA SRL as Data Controller, through the support of the provider E-side srl, Viale del Lavoro n.36, 36100 Vicenza. MAXCOM LEATHER ITALIA SRL guarantees the security, confidentiality and protection of the data, at any stage of the data processing process. All data and information, collected through the Internet or in other ways, are used in compliance with the rules set by Legislative Decree 196/2003 and by European legislation and in compliance with business secrecy. The site contains links to other WEB sites that are not managed by our company, which therefore is not responsible for their content or their compliance with the regulations or directives on data protection and confidentiality. The site, located at url address www.maxcom-leather.net, uses a database structured in various tables: in particular, one contains the personal data of users authorized to access the reserved areas of the site, used for purposes related to access management and the provision of online services; a second contains the data entered by visitors in the forms on the site and used for registration on the online purchase service.

15. Data collection: For better management of the Site, some information is collected anonymously for statistical reasons. The information system, through specific programs, produces general statistics, anonymous and with aggregated data, which are used to establish what information is of greater or lesser interest, monitor system performance and identify any areas of crisis. In addition, for security reasons and to ensure full availability of the service to all users, the Provider uses software programs to control traffic on the site in order to identify unauthorized attempts to insert or change information or any other attempt to intrude or damage. The data necessary to enable access to online services are collected with traditional methods and with direct contact with the applicants for access. The forms used within the online services are mainly intended for the collection of anonymous data. In any case, specific information is provided for each of them and, where necessary, consent has been requested.

16. Cookie information - Information pursuant to art. 13 of Legislative Decree no. 196/2003 (so-called privacy code): MAXCOM LEATHER ITALIA SRL informs, pursuant to art. 13 of the Privacy Code and in compliance with the provisions of Provision 229/2014 of the Guarantor for the Protection of Personal Data, that this site uses the following types of cookies (i.e. small text files that the sites visited send to your device, where they are then stored in order to be retransmitted to the same sites on the next visit):

Technical cookies
Our site uses a technical cookie to track the access session to the site in order to:
o recognize it as a user logged in to the reserved area where the customers can place an order
o store the contents of the cart until the final order is sent
o recognize the navigation language.

If you decide not to accept any cookies from our site, you can still browse its public content, but you will not be able to take advantage of the online quotation and ordering service.
These technical cookies are automatically deleted when the browser is closed.
We also use a technical cookie ("displayCookieConsent") to store your consent to the use of cookies on this site for a period of 12 months.
These cookies are installed directly from this site and since they are not used for purposes other than the functional ones described above, their installation does not require your consent.

Third Party Cookies
The www.maxcom-leather.net website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"), Google Analytics uses "cookies", text files stored on your computer to allow you to analyze how you users navigate and use our site. The information generated by the cookie about your use of our website (including your IP address) is sent to Google Inc. and stored on its servers in the United States. Google uses this information for the purpose of tracing and examining how you navigate and what functions you use on the website www.maxcom-leather.net, compiling reports on website activities for the operators of MAXCOM LEATHER ITALIA SRL and E-side srl and providing other services relating to the operation of the website and use of the Internet. Google, where this is imposed by law or where third parties process the aforementioned information on behalf of Google itself, can transfer this information to third parties. In any case, Google does not associate your IP address with any other data it possesses, thus effectively de facto processing anonymous data. For more information on the operation of the Google Analytics tool, you can consult the privacy policy prepared by Google available at the following link: http://www.google.com/intl/en/analytics/privacyoverview.html.
We use the Google Adwords remarketing tool provided by Google, Inc. . This tool allows you to publish ads on the Google Content Network and partner sites based on previous visits by users of our website (for more information on the network of Google content click here: http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=6104). For this purpose, Google uses both proprietary cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) in order to determine the specific type of ad that will be shown to the user, based on elements extrapolated from his visit to our website, such as, for example, the chosen navigation path, the specific pages visited or the actions that have been carried out within them.

The remarketing lists thus created are stored in a Google server database, where all the cookie IDs associated with each list or category of interest are stored. The information obtained allows only to identify a specific browser, since Google cannot identify the specific user only with this information (More information on the Remarketing tool at the following link: http://adwords.google.com/support/aw/ bin / answer.py? hl = en & answer = 173945-419).
You have the option not to receive cookies or to be informed about their setting by configuring your browser for this purpose. To find out how to configure your browser to manage cookies, please consult the help section of your browser.
For convenience, the following is the information provided by the developers of the main browsers on the management of cookies:
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
• Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Deactivation of Google cookies: Users can deactivate the Google Analitycs tool by installing the deactivation complement created by Google in their browser and available at the following link: https://tools.google.com/dlpage/gaoptout?hl= en.
With respect to Google remarketing cookies: the user can disable the use of Google cookies by visiting the Google advertising deactivation page: http://www.google.com/intl/en/policies/technologies/ads /.

To disable third-party cookies that allow the personalization of advertising according to the behavior on the website, you can also visit the sites www.networkadvertising.org and www.youronlinechoices.com to identify the NAI (Network Advertising Initiative) members who have inserted advertising cookies on your computer. To take advantage of the opt-out function from the behavioral advertising program of a NAI or IAB member, tick the box corresponding to the company you wish to exclude.

Facebook
Some of our pages use social buttons or Facebook widgets, which can set cookies on your computer.
For more information on how Facebook uses cookies, see its privacy policy.

YouTube
Some of our pages incorporate videos published on YouTube, which can set cookies on your computer.
Vimeo
For more information on how Vimeo uses cookies, see its cookie policy.

By accepting the use of cookies as described above and continuing to browse and use this site, you freely and unconditionally consent to the processing of your data by MAXCOM LEATHER ITALIA SRL and Google Inc. in the manner and for the purposes indicated above.

17. Confidentiality of data: MAXCOM LEATHER ITALIA SRL will not communicate any personally identifiable data or information to third parties except, if necessary and as strictly necessary, to those who intervene as suppliers for the provision of services or for management the contractual relationship and the consequent administrative obligations.

18. Data protection: The protection of the data processed by our company is ensured by the physical, logical and data protection system adopted and described in the Security Policy Document. This system is based on the adoption of adequate organizational, physical and logical security measures, and is managed and coordinated by internal resources dedicated to data protection.